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COVID-19 SAFETY

The global outbreak of the coronavirus has impacted many of our lives in various ways. At Parkway Bank, the health and safety of our customers, communities, and employees are of utmost importance to us, and we are implementing actions to help protect you and your loved ones. 

Limited Lobby Access

As the current COVID-19 guidelines recommend social distancing, we are limiting lobby traffic at our branches for the safety of our customers and employees.

We encourage you to use our walk-up, drive-up or ATM facilities to transact your business, as possible.  If you need to open an account or access your safety deposit box, please notify a bank teller or call us at (888) 498-9800, and we will accommodate you.

- TEMPORARY BRANCH CLOSURES

The following branches are temporarily closed. We apologize for the inconvenience, and encourage you to please call us or visit the nearest alternate branch. For a list of other branch locations, click here.

  • ANTIOCH (temporarily closed) –
    - 650 West Route 173, Antioch IL; Ph: (847) 395-5255
    NEAREST ALTERNATE BRANCH:
    - 40 N. Waukegan Road, Deerfield IL; Ph: (847) 945-8400
  • WEST LOOP (temporarily closed) –
    - 39 N. Morgan, Chicago IL; Ph: (312) 738-4600
    NEAREST ALTERNATE BRANCH:
    - 4106 N. Milwaukee Ave, Chicago IL; Ph: (773) 685-6700

 

- TEMPORARY SATURDAY BRANCH CLOSURES

Beginning Saturday, March 28th, all branches in Arizona will be closed on Saturdays until further notice

.

- TEMPORARY EARLY CLOSING TIMES

Beginning 3/19/20, all other branches will temporarily have earlier closing times, as follows:

LOBBIES, WALK-UPS & DRIVE-UPS

Monday / Friday:         4:30 p.m.
Tuesday / Thursday:   4:00 p.m.
Wednesday:                4:00 p.m.*
Saturday:                    12:00 Noon

* Lobbies that are normally closed on Wednesdays will continue to do so.

 

Convenient Remote Account Access Solutions

As a reminder, our remote banking solutions give you the option to complete your banking from home or any other convenient location.

Online Banking

  • View account activity
  • Pay bills
  • Transfer funds
  • Order checks

Mobile Banking

  • Look up balances and transactions
  • Pay bills
  • Transfer funds
  • Deposit checks remotely

Telephone Banking – toll-free at 1-877-615-8730 

  • Verify balances
  • Get transaction information
  • Transfer funds

If you would like information about any of these remote banking tools, or need help getting set up, please call us at our toll-free customer service line: 1-888-498-9800.

For transactions that cannot be handled online, we encourage everyone - especially anyone considered high risk for COVID-19 - to call their local branch to set an appointment. 

In addition to providing resources that allow you to do your banking remotely, we have been instructing our employees on the latest health tips from the CDC to help keep everyone as safe as possible. This includes enhanced cleaning procedures, travel-related guidelines for employees, and the ability to implement additional safety steps as needed.

As the situation is fluid, we will continue to monitor and update our customers as changes arise. Rest assured that we will always put the health and safety of our customers and employees first. We encourage everyone to take the precautions with which you are comfortable, to keep yourself and your families strong and healthy.